Website Accessibility Statement
DOCH & Company, LLC d/b/a Red Maya Media
Effective Date: December 1, 2025
Last Updated: December 2, 2025
1. Our Commitment to Accessibility
Red Maya Media (DOCH & Company, LLC) is committed to ensuring digital accessibility for people with disabilities. We are continually working to improve the accessibility and usability of our website www.redmayamedia.com and strive to provide an inclusive experience for all visitors.
This accessibility statement reflects our ongoing efforts to comply with applicable accessibility standards and to ensure that our website is accessible to the widest possible audience, regardless of technology or ability.
2. Conformance Status
Red Maya Media endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and provide a better user experience for all users.
Current Status: We are actively working toward WCAG 2.1 Level AA conformance. While we strive to meet these standards, some areas of our website may not yet be fully compliant, and we are working to address any accessibility issues identified.
Important Notice: WCAG 2.1 Level AA conformance is a goal, not a guarantee. We do not warrant or represent that our website fully complies with WCAG 2.1 Level AA standards or any other accessibility standards at this time.
3. Measures to Support Accessibility
Red Maya Media takes the following measures to ensure accessibility of www.redmayamedia.com:
3.1 Organizational Commitment
Accessibility is integrated into our company values and mission
Accessibility is considered in our website design and development process
We include accessibility as part of our procurement practices when selecting third-party tools and services
Clear accessibility goals and responsibilities have been assigned within our organization
3.2 Technical Implementation
We have implemented various technical measures including, but not limited to:
Semantic HTML Structure: Proper use of HTML elements to convey content structure and meaning
Keyboard Navigation: Ensuring website functionality is accessible via keyboard for users who cannot use a mouse
Alternative Text: Providing descriptive alt text for images
Color Contrast: Using sufficient color contrast between text and background
Responsive Design: Ensuring the website functions across various devices and screen sizes
Focus Indicators: Visible focus indicators for keyboard navigation
Descriptive Link Text: Using clear, descriptive text for links
Form Labels: Properly labeled form fields and input elements
Skip Navigation Links: Providing skip links to bypass repetitive navigation
ARIA Landmarks: Using ARIA (Accessible Rich Internet Applications) attributes where appropriate
3.3 Ongoing Efforts
Regular accessibility audits and testing
Ongoing training for staff on accessibility best practices
Periodic review and updates to improve accessibility
Monitoring of user feedback regarding accessibility
4. Compatibility with Browsers and Assistive Technologies
Our website is designed to be compatible with the following assistive technologies and browsers:
4.1 Supported Assistive Technologies
Screen readers (including JAWS, NVDA, and VoiceOver)
Screen magnification software
Speech recognition software
Keyboard-only navigation
Browser-based text-to-speech tools
4.2 Supported Browsers
Our website is designed to work with recent versions of major web browsers, including:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
4.3 Technical Specifications
Accessibility of www.redmayamedia.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
HTML5
CSS3
JavaScript
WAI-ARIA (where appropriate)
These technologies are relied upon for conformance with the accessibility standards used.
5. Known Limitations and Exceptions
Despite our best efforts to ensure accessibility of www.redmayamedia.com, there may be some limitations. Below are known limitations:
5.1 Current Known Issues
We are aware of the following accessibility limitations and are working to address them:
Third-Party Content: Some third-party content embedded on our site (such as social media feeds, videos, or maps) may not be fully accessible. We do not have direct control over the accessibility of content provided by third parties.
PDF Documents: Some PDF documents on our site may not be fully accessible. We are working to remediate existing PDFs and ensure new PDFs are created accessibly.
Legacy Content: Some older content on our site may not meet current accessibility standards. We are systematically reviewing and updating this content.
Multimedia Content: Some video or audio content may not have captions or transcripts. We are working to add these features to all multimedia content.
Complex Forms: Some complex forms or interactive features may present accessibility challenges. We are working to simplify these and improve their accessibility.
5.2 Third-Party Services
Our website may integrate with or link to third-party services, platforms, and applications that we do not own or control. We are not responsible for the accessibility of these third-party services, including but not limited to:
Social media platforms (Facebook, LinkedIn, Instagram, etc.)
Payment processors
Analytics services
Embedded content from external sources
Linked external websites
While we make reasonable efforts to select accessible third-party services, we cannot guarantee their accessibility and are not liable for any accessibility issues with these services.
6. Assessment and Testing
We assess the accessibility of www.redmayamedia.com through:
6.1 Self-Evaluation
Internal accessibility reviews conducted by our team
Testing with various assistive technologies
Keyboard-only navigation testing
Color contrast analysis
Mobile accessibility testing
6.2 Automated Testing
We use automated accessibility testing tools to identify potential issues, including but not limited to:
WAVE (Web Accessibility Evaluation Tool)
axe DevTools
Lighthouse accessibility audits
Browser-based accessibility testing extensions
6.3 User Testing
We value feedback from real users, including those who rely on assistive technologies, to identify areas for improvement.
Important Disclaimer: While we conduct testing and strive to identify accessibility issues, we do not represent or warrant that our testing is comprehensive or that it identifies all accessibility barriers. Accessibility testing is an ongoing process, and new issues may be identified at any time.
7. Feedback and Assistance
We welcome your feedback on the accessibility of www.redmayamedia.com. If you encounter accessibility barriers or have difficulty accessing any content on our website, please let us know.
7.1 How to Report Accessibility Issues
Contact Methods:
Email: hello@redmayamedia.com
Phone: 727-455-1627
When Reporting Issues, Please Provide:
Your contact information
The web page URL where you experienced the issue
A description of the problem or barrier you encountered
The assistive technology you were using (if applicable)
The browser and operating system you were using
Any error messages you received
7.2 Response Time
We will acknowledge receipt of your accessibility feedback within 5 business days and will make reasonable efforts to address reported issues in a timely manner. Please note that some accessibility issues may take longer to resolve depending on their complexity.
7.3 Alternative Access
If you are unable to access certain content or features on our website due to accessibility barriers, we will work with you to provide the information or services you need in an alternative accessible format. This may include:
Providing information via email
Offering a phone consultation
Sending information in an alternative format (e.g., plain text, accessible PDF)
Arranging for personal assistance
Request Alternative Access:
Email: [Your Email Address]
Phone: [Your Phone Number]
We aim to provide alternative access within 3-5 business days of your request.
8. Limitation of Liability
IMPORTANT LEGAL NOTICE - PLEASE READ CAREFULLY:
8.1 No Warranty of Accessibility
RED MAYA MEDIA (DOCH & COMPANY, LLC) MAKES NO WARRANTY, EXPRESS OR IMPLIED, THAT THIS WEBSITE FULLY COMPLIES WITH THE AMERICANS WITH DISABILITIES ACT (ADA), SECTION 508 OF THE REHABILITATION ACT, WEB CONTENT ACCESSIBILITY GUIDELINES (WCAG), OR ANY OTHER ACCESSIBILITY STANDARD, LAW, OR REGULATION.
This accessibility statement describes our good-faith efforts to improve accessibility and should not be construed as a guarantee or warranty of compliance with any particular standard or legal requirement.
8.2 Reasonable Efforts
Red Maya Media commits to making reasonable efforts to ensure accessibility of our website but does not guarantee that:
All content will be accessible to all users at all times
The website will be free from all accessibility barriers
All accessibility issues will be identified or resolved
The website meets or will meet any specific accessibility standard or certification
8.3 Disclaimer of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RED MAYA MEDIA (DOCH & COMPANY, LLC) SHALL NOT BE LIABLE FOR:
Any inability to access or use the website due to accessibility barriers
Any damages, costs, expenses, or losses arising from accessibility issues
The accessibility or inaccessibility of third-party content, services, or websites
Any failure to meet specific accessibility standards or legal requirements
Any errors, omissions, or inaccuracies in accessibility information provided
Any delays in addressing or resolving reported accessibility issues
This limitation of liability applies regardless of the legal theory upon which any claim may be based (including contract, tort, negligence, strict liability, or otherwise) and applies even if Red Maya Media has been advised of the possibility of such damages.
8.4 Third-Party Content
Red Maya Media is not responsible for the accessibility of:
Content created or provided by third parties
External websites linked from our website
Third-party plugins, widgets, or embedded content
Social media platforms and their content
Client websites or content that we host but do not create
Users access third-party content at their own risk, and Red Maya Media makes no representations regarding the accessibility of such content.
8.5 Force Majeure
Red Maya Media shall not be liable for any failure or delay in meeting accessibility commitments due to circumstances beyond our reasonable control, including but not limited to:
Browser or assistive technology incompatibilities
Operating system updates or changes
Internet service provider issues
Third-party service failures
Natural disasters or other acts of God
8.6 Modifications and Updates
Red Maya Media reserves the right to modify, update, or discontinue any aspect of the website at any time, which may temporarily affect accessibility. We will make reasonable efforts to minimize any negative impact on accessibility during updates but cannot guarantee uninterrupted accessible service.
9. Ongoing Improvement
Accessibility is an ongoing effort, and we are committed to continuous improvement. Our accessibility improvement process includes:
9.1 Regular Review
Quarterly accessibility audits
Annual comprehensive accessibility assessments
Ongoing monitoring of accessibility best practices and standards
9.2 Updates and Remediation
Systematic remediation of identified accessibility barriers
Priority given to issues that impact the largest number of users
Integration of accessibility considerations into new features and content
9.3 Training and Awareness
Ongoing training for staff on accessibility best practices
Integration of accessibility into our development and content creation processes
Staying informed about evolving accessibility standards and technologies
10. Formal Complaints and Dispute Resolution
10.1 Internal Complaint Process
If you are not satisfied with our response to an accessibility concern, you may escalate your complaint:
Initial Report: Submit your accessibility concern using the contact information in Section 7
Escalation: If not resolved to your satisfaction within 30 days, request escalation by emailing [your email] with "Accessibility Complaint Escalation" in the subject line
Review: A senior member of our team will review your complaint and respond within 15 business days
10.2 External Complaint Options
If you believe that we have failed to provide adequate accessibility or if you wish to file a formal complaint, you have the right to file a complaint with:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530
Website: www.ada.gov
ADA Information Line: 800-514-0301 (Voice) or 800-514-0383 (TTY)
You may also have rights under other federal, state, or local laws.
10.3 No Retaliation
Red Maya Media will not retaliate against any individual for:
Reporting accessibility concerns
Requesting accessible accommodations
Filing complaints with government agencies
Exercising their rights under disability laws
11. Legal Standards and Compliance
11.1 Applicable Standards
Red Maya Media's accessibility efforts are guided by:
Americans with Disabilities Act (ADA) - Title III
Section 508 of the Rehabilitation Act (as applicable)
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (goal)
Relevant state and local accessibility laws
11.2 Compliance Status
Current Status: Partial Compliance
We are working toward conformance with WCAG 2.1 Level AA standards. However, full compliance is a goal, not a current state. We acknowledge that:
Some content may not yet be fully accessible
We are in the process of identifying and remediating accessibility barriers
Continuous improvement is an ongoing process
New content is evaluated for accessibility before publication
11.3 Safe Harbor Provision
To the extent applicable, Red Maya Media seeks to utilize the "safe harbor" provision available under certain accessibility laws for entities that are making good-faith efforts toward accessibility compliance.
12. Service Animals and Personal Assistants
This accessibility statement applies to our website only. For information about:
Service animals at our physical locations (if applicable)
Personal care assistants
In-person accessibility accommodations
Physical office accessibility
Please contact us directly at [your email] or [your phone].
13. Non-Discrimination Policy
Red Maya Media does not discriminate on the basis of disability in:
Provision of services
Access to our website and digital properties
Communication with clients and visitors
Hiring and employment practices (where applicable)
We are committed to providing equal access to our services and information for all individuals.
14. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect:
Changes in our website
Changes in accessibility standards or best practices
Changes in applicable laws or regulations
Feedback from users
Results of accessibility audits
When we make changes, we will:
Update the "Last Updated" date at the top of this statement
Post the revised statement on our website
Make reasonable efforts to notify users of material changes
15. Additional Resources
For more information about web accessibility, you may find these resources helpful:
Web Content Accessibility Guidelines (WCAG): www.w3.org/WAI/standards-guidelines/wcag
ADA Website Information: www.ada.gov/resources/web-guidance
WebAIM (Web Accessibility In Mind): www.webaim.org
Section 508 Information: www.section508.gov
16. Contact Information
For questions, concerns, or feedback regarding the accessibility of www.redmayamedia.com, please contact us:
Red Maya Media
DOCH & Company, LLC
[Your Business Address]
Accessibility Coordinator: [Name or "Accessibility Team"]
Email: [Your Email Address]
Phone: [Your Phone Number]
TTY/TDD: [If available, or state "Available upon request"]
Website: www.redmayamedia.com
Office Hours: [Your business hours, or "Monday-Friday, 9:00 AM - 5:00 PM EST"]
Mailing Address for Formal Complaints:
Red Maya Media - Accessibility Compliance
[Your Business Address]
17. Acknowledgment and Acceptance
By using www.redmayamedia.com, you acknowledge that:
You have read and understand this Accessibility Statement
You understand that Red Maya Media is working toward, but does not guarantee, full accessibility compliance
You understand the limitations of liability described in Section 8
You agree to report accessibility issues so we can work to address them
You understand that accessibility is an ongoing process and that issues may exist despite our efforts
END OF ACCESSIBILITY STATEMENT