FAQs

How long does it take to design a website?
→ Most standard websites take 2–4 weeks from kickoff to launch, depending on the scope and content readiness.
Will my website be mobile-friendly?
→ Absolutely. Every site we build is optimized for mobile, tablet, and desktop.
Do you provide website copywriting?
→ Yes, we offer done-for-you copywriting or can work with content you provide.
Can I edit the site myself after it’s built?
→ Yes! We build on platforms like Squarespace and we offer tutorials so you can make simple edits anytime.

What can a chatbot do for my business?
→ Chatbots answer FAQs, capture leads, schedule appointments, and work 24/7 to assist your visitors.
Are the chatbots AI-powered?
→ Yes, our chatbots use AI and we train it to understand your business and your customers.
Where will the chatbot appear?
→ It appears on your website, usually in the lower corner, and can also be integrated with platforms like Facebook Messenger.
Do chatbots work outside of business hours?
→ Yes, they’re always on, making sure you never miss an opportunity.

How long does SEO take to work?
→ You’ll typically see measurable improvements in 3–6 months depending on the competition and industry.
What’s included in your SEO service?
→ Keyword research, on-page optimization, blog content, social media posts, and Google Business profile support.
Do you write the blog posts and social content?
→ Yes, we create industry-relevant, optimized content aligned with your brand and goals.
Can you manage my entire content marketing?
→ Yes, we handle planning, writing, posting, and reporting—so you can focus on running your business.
What platforms do you post to for social media?
→ Our standard plan includes Facebook and LinkedIn, with options to add Instagram and others.

What is Business Process Automation (BPA)?
→ It’s the use of tools and software to automate repetitive tasks, save time, and improve efficiency.
What kind of workflows can you automate?
→ Lead capture, client onboarding, invoice generation, appointment scheduling, and more.
Do I need to be tech-savvy to use these automations?
→ Not at all. We handle the setup and provide training or ongoing support.
Can you create a custom dashboard for my business?
→ Yes, we build visual dashboards to help you track KPIs, automate workflows, and organize operations.

How do payments work for Website Design?
→ A 50% deposit is required to begin. The remaining 50% is due upon project completion.
How is SEO & Content Marketing priced?
→ We offer tiered monthly packages based on your content and SEO needs, with options for blogs, social media, and reporting.
Are chatbot services a one-time fee or monthly?
→ Our chatbot services are priced with a one-time flat setup fee to install and customize the bot for your business, plus a monthly fee for usage, updates, and ongoing maintenance. This ensures your chatbot stays optimized, up-to-date, and continues delivering results.
How do you charge for Marketing Automation and BPA Consulting?
→ These are billed per project based on complexity. Retainers are available for ongoing support.
Do you offer bundled packages or discounts?
→ Yes, we offer bundled discounts for multiple services and special rates for 6-month commitments.
Can I pay monthly for ongoing services?
→ Yes, monthly payment plans are available for content, SEO, chatbot maintenance, and automation support.

If you didn’t find the answer you’re looking for, feel free to contact us directly at hello@redmayamedia.com. We’re here to help!