Effective Date: January 1, 2025

DOCH & Company LLC, doing business as Red Maya Media ("we," "us," or "our"), values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule consultations, or use our services. We are committed to compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

When you fill out forms, schedule consultations, or contact us, we may collect:

• Your name

• Email address

• Phone number

• Business name

• Website URL (if provided)

• Other information you provide in your messages

1.2 Automatically Collected Information:

When you visit our website, we may collect data such as:

• IP address

• Browser type and version

• Pages visited and time spent

• Cookies and similar technologies (see Section 6 below)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services

• Schedule consultations and manage appointments

• Improve and personalize our website and services

• Send relevant updates, promotions, or newsletters (with your consent)

• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: Trusted third parties who assist us in operating our website or providing services (e.g., scheduling tools, payment processors).

• Legal Requirements: If required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Rights

4.1 GDPR Rights (for EU Residents):

If you are located in the European Union, you have the right to:

• Access, correct, or update your personal information.

• Request deletion of your personal data ("right to be forgotten").

• Restrict or object to the processing of your data.

• Request a copy of your data in a portable format.

• Withdraw consent at any time, where processing is based on consent.

To exercise these rights, contact us at hello@redmayamedia.com.

4.2 CCPA Rights (for California Residents):

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and sell (we do not sell personal information).

• Request access to your personal data and obtain a copy.

• Request that we delete your personal data, subject to legal exceptions.

• Opt out of the sale of your data (we do not sell personal data).

To exercise these rights, contact us at [hello@redmayamedia.com. You may also designate an authorized agent to make these requests on your behalf.

5. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings. Note that disabling cookies may impact website functionality.

6.1 Do Not Track (DNT):

Our website does not respond to DNT signals from browsers.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@redmayamedia.com